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Too sweet

Sugar is also what keeps a tubpint soft, so cut it carefully: take a little out and add body or salt instead.

Updated 13 October 2026

Narrow it down

Answer what you know. The most likely cause moves to the top.

What is in the base?

Answer a question or two to see the most likely cause.

2 possible causes

  1. Lots of sugar for softness

    How to tell: A plain base that tastes sugary.

    Why: Sugar softens and sweetens at the same time.

    Fix this tubpint

    1. Add something tart or bitter on top: berries, a squeeze of lemon, cocoa nibs or a pinch of salt.

    Next time

    • Cut the sugar by up to a quarter and add 15 g (1 tbsp) cream cheese or 1 tbsp pudding mix for body.
    • Expect a powdery first spin with less sugar. Re-spin with 1 tbsp of milk.
  2. Sweet add-ins on top of the sugar

    How to tell: The base also has condensed milk, cookie butter, chocolate spread, a sweetened protein shake, syrup or sweet mix-ins.

    Why: Each of these brings its own sugar.

    Fix this tubpint

    1. Stir in a spoonful of plain yogurt or milk and Re-spin.

    Next time

    • When you add a sweet spread or condensed milk, cut the sugar by about the same weight.

Check your recipe

See how much fat, sugar and solids your base has, compared with what spins creamy, and exactly what to swap.

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Questions people ask

Can I use less sugar in CREAMi ice cream?

Yes, by up to about a quarter. It will freeze harder, so expect a Re-spin, and add a spoonful of cream cheese or pudding mix for body.

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