Powdery or crumbly

3 possible causes

1. 1

   The base is low in sugar and fat

   How to tell: Protein, lite and sugar-free tubspints, or a base made mostly with skim milk, plant milk or a protein shake. It happens every time, not just once.

   Why: Sugar and fat keep part of the water from freezing rock hard. Without them the base freezes like an ice cube, and the first spin can only shave it into snow.

   Fix this tubpint

   1. Add 1 to 2 tbsp of milk (or the liquid the base is made with).
   2. Run Re-spin.
   3. Still dry? Add one more tablespoon and Re-spin again. Two Re-spins are normal for protein tubspints.

   Next time

   • Use the Lite Ice Cream button for lean bases. It is made for them.
   • Add body: 15 g (1 tbsp) cream cheese or 1 tbsp sugar-free instant pudding mix per 473 ml16 oz tubpint.
   • Swap part of the sweetener for allulose, which softens the freeze like sugar does. Where allulose is not sold, a little real sugar does the same (see the sugar substitutes guide).
2. 2

   The tubpint is extra cold

   How to tell: It comes from a chest freezer or a freezer set colder than about −22 °C (−7 °F), or it sat in the coldest spot for days. The edges look like shaved ice.

   Why: Ninja writes its recipes for a freezer between −13 and −22 °C (9 and −7 °F). Colder than that, the block is so hard that the paddle chips it into dry flakes instead of creamy curls.

   Fix this tubpint

   1. Add 1 tbsp of milk, juice or water.
   2. Run Re-spin, and repeat once if needed.

   Next time

   • Let the tubpint stand on the counter for 5 to 10 minutes before spinning, or run warm water over the outside for 30 seconds.
   • If you can, set the freezer to about −18 °C (0 °F).
3. 3

   A sugar-free sweetener that freezes hard

   How to tell: You used erythritol, a stevia or monk fruit blend, sucralose or a diet drink instead of sugar.

   Why: Sugar keeps some water liquid as the tubpint freezes. Most sugar-free sweeteners do not, or not enough, and erythritol even forms crystals of its own in the cold. The tubpint freezes harder and spins drier.

   Fix this tubpint

   1. Add 1 to 2 tbsp of milk and Re-spin.
   2. Repeat once if it is still crumbly.

   Next time

   • Use allulose for at least half of the sweetener. It softens like sugar.
   • If sugar is fine for you, 1 tbsp honey also softens the freeze.
   • Use the Lite Ice Cream button.

Recipes that spin smooth

Protein & lite

Vanilla Protein

Lite Ice Cream10 min + 24 h freeze

High proteinLow calorieNo added sugar

Protein & lite

Cookie Dough Protein

Lite Ice Cream10 min + 24 h freeze

High protein

Protein & lite

Light Vanilla

Lite Ice Cream5 min + 24 h freeze

Sorbet & ices

Lemon Sorbet

Sorbet10 min + 24 h freeze

Vegan

Protein & lite

Key Lime Pie Protein

Lite Ice Cream10 min + 24 h freeze

High proteinLow calorie