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Soupy middle, crumbly edges

This tubpint was not frozen all the way through, so the paddle hit a slushy core. Refreeze it and spin it again; it will be fine.

Updated 13 October 2026

Narrow it down

Answer what you know. The most likely cause moves to the top.

What is in the base?
How long was it frozen?
Your freezer

Answer a question or two to see the most likely cause.

3 possible causes

  1. Not frozen long enough

    How to tell: It was frozen for less than 24 hours, or it is a big, sweet or boozy base.

    Why: TubsPints freeze from the outside in. The center is the last part to freeze.

    Fix this tubpint

    1. Put the lid back on, smooth the top and freeze it for at least 12 more hours, then spin again.

    Next time

    • Freeze every tubpint for 24 hours.
    • Before spinning, push a knife tip into the middle. It should not sink in.
  2. The base went in warm

    How to tell: A cooked custard, caramel or tea base went into the freezer before it was cold.

    Why: A warm base takes much longer to freeze and freezes unevenly.

    Fix this tubpint

    1. Refreeze it until solid, then spin again.

    Next time

    • Cool cooked bases in an ice bath or the fridge before they go in the freezer.
  3. A full or warm freezer

    How to tell: The freezer is packed, the door opens a lot, or it runs warmer than about −13 °C (9 °F).

    Why: Freezers that struggle to stay cold freeze new tubspints slowly, especially in the middle.

    Fix this tubpint

    1. Refreeze it at the back of the freezer, then spin again.

    Next time

    • Give tubspints a spot at the back with some air around them.
    • Check the temperature with a freezer thermometer.

Check your recipe

See how much fat, sugar and solids your base has, compared with what spins creamy, and exactly what to swap.

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Questions people ask

Why is my CREAMi tubpint liquid in the middle?

It was not frozen all the way through. Freeze it for at least 12 more hours and spin again. Next time, freeze for a full 24 hours.

Can I refreeze a soupy tubpint?

Yes. Smooth the top, put the lid on and freeze it until solid, then spin it again. It comes out fine.

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Which CREAMi do you have?

The model number is on the bottom of the machine. Your choice is saved in this browser.

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